Depending on what IP database you use our IP's show in different locations. We own the block of IP's located in the USA. 18.104.22.168/24 is one of our IP allocations.
All dedicated servers are Owned hardware Co-Located with Hostvenom LLC.
Our support and panels are having a hard time right now and we are fully aware of what is happening. We are releaseing full Panel & Website updates fixing all issues on Thursday support times are being increased as we train more staff and offer fully paid jobs to all of them instead of Volunteer positions. These changes happen this week and will fix all issues.
Our IP's show up in Germany on some databases that have not updated yet as we purchased the block from Host1Plus (Located in Germany) and we moved to them the USA. We have purchased our ASN and other blockes from Heficed an IP & ASN seller.
Nothing we are doing is lying. We are aware the panel is having constant issues and the theme sucks it has stayed like this for so long because we are working on a complete panel re-write using NextJS & Rust for the daemons.
All issues will be fixed this week.