Neils Trustpilot checks everything before sending that email, and they generally mail you and ask for your side of things, if you’re able to verify it, they’ll mark the review as verified, or if you fail to do so in 7 days, they’ll likely remove the review.
If you didn’t receive any such emails before the email sent above, it’s likely that Embotic has provided enough evidence against your review being defamatory.
